Ideas

Updating the drug database and pill images in the background will reduce PTAC calls and lessen downtime during PMs.

ATP Hardware installs can take 2-4 hours just unboxing the components and another 2 doing wire management in certain situations some of these items could be unboxed and put into the following; ATP2- add wire hiding channels preinstalled on frame, ...

We see "Vial stuck in a vial feeder" errors and other similar errors, however, when you go to the error string, either in the Max Software or by using the DRM viewer, it never tells you what the offending parameter is. For example, if I get a "Via...

In speaking with Chip, we discussed a method to measure compressor charge time. This is important for meeting the need of determining the integrity of the high pressure system when determining worn out compressors, excessive system leaks and compr...

Expanding on the "Top 10 Problem Cells", I would like to see a "Top 10 Inefficient Cells" tab added to the Thingworx Dashboard. This would take into account how long it takes to count a single pill by taking the average of total script count time ...

When adding an unknown NDC to the MAX, provide optional inputs for the cell parameters (height, width, baffle and pressure) at the same time that the drug is added. Currently you have to add the NDC (name and 30 DRAM capacity), then add the drug t...

Currently DOD facilities specifically stock pile P2K equipment that is in their mind defective, example $400 imagers, $350 wireless scanners, and more. Also Dymo printers from Max/Mini are found as well. Lots of times these items are not really ba...

Expand the Warning messages box all the way across the screen so that more characters are visible without scrolling.. Move the customer info into 2 lines and have an expand if any further site details are needed. The warning messages window con...

Can we expand the visibility of file transfer to everything on the root of the hard drive, not just the limited selected folders? Also to add access to PC2 HD through a mapped drive on PC1(I know that a Thingworx agent/service may be in the works ...

These Thingworx serial numbers don't match what's in Salesforce which means there's no customer data on download. Can they be fixed? (mostly O's that should be zeros and ones that should be i's). Is there a way when a new asset is added to verify ...