Ideas

We see "Vial stuck in a vial feeder" errors and other similar errors, however, when you go to the error string, either in the Max Software or by using the DRM viewer, it never tells you what the offending parameter is.  For example, if I get a "Vial stuck in vial feeder", what tripped that error?  Was it that the stage sensors were expected to be above 75 to indicate that the vial was gone, or was it the drop sensor in the labeler that was supposed have a reading below 9 indicating the vial was present at the drop location? Can we put a line in the error string indicating "Drop sensor: expected value <9, actual value XX".  This could be done for all errors and it would be a big help with troubleshooting.