Customer is indicating that multiple patients are complaining about MAX vials with Easy Open Lids that are not easy open for them.
Site has decided to have all easy open lid RX#s filled by MAX units to be manually inspected at PV stations. For that purpose, they want to change the configuration in BD/Connect to route totes that contain Easy Open Vials to PV with no exceptions.
Etienne looked at the current configuration for this site and confirmed MAX PV2-Bypass does not allow special rules at this time. This will have to be an enhancement request.